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🚀 Mission for Account Executive role
To acquire & nurture leads, close sales, and deliver a stellar customer experience.
🤖 About the role
As one of our founding account executive hires, you will be hustling to nurture prospects, close sales leads, and renew existing accounts.
🙌 What you'll do
- Prospect, develop, and close new customers
- Conduct discovery calls to understand client needs and define technical requirements & timeline
- Nurture relationships with prospects
- Respond to inbound leads and existing customers
- Consistently close new businesses to meet or exceed goals
- Build pipeline of new business, upsell, and renewal opportunities
- Deliver great customer experience by building trusted relationships with clients
- Understand customer needs
- Sharing customer feedback and escalating issues to relevant stakeholders
- Follow up and deliver on customer inquiries in a timely manner
- Track all prospective and existing customer details and forecasting in CRM
- Create & deliver accurate forecasts
- Use sales software and automation tools to maximize sales prospecting and full cycle production
- Collaborate cross-functionally with operations, customer success, and product to share feedback and suggest improvement ideas